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Plenary Session [clear filter]
Monday, June 19

11:00am PDT

Taking the mountain to all the Mohammeds: Elements of embedded librarianship at a large university


The prototypical embedded librarian can be found at a small, often one-person library belonging to a university department or a research institution. But central libraries in large university systems stand to gain from the idea of embedded librarianship.

Three years ago, the library system of the University of Münster underwent considerable structural changes to move from a two-track system to a functional one-track one. The core element of this process was a changeover in the administrative responsibility for the faculty libraries' personnel: they are no longer employees of their respective faculties or institutes, but of the central library, which now is responsible for the management of all 97 faculty libraries. While this helped to improve the libraries' processes and services, it also provided all staff members with more far-ranging opportunities to work in different areas of the library system. Furthermore, it brought a big change for some of the former subject specialists: they became unit managers and are now responsible for the libraries in “their” faculties – they evolved from subject librarians to liaison librarians.

This kind of restructuring – demanding intensive discussions, preparations, effort, and some compromise – is still quite rare for German two-track university libraries. However, the experiences made during these first years of transformation are promising. Alongside several other large-scale and small-scale measures, e.g. for collection development, information literacy, or publications, the librarians were able to build closer ties to their students and scientists, but also to their fellow librarians.

The paper will give an outline of the organisational change process and the outcomes for the library’s subject services.


Viola Voß

Subject and Liasion Librarian, Head of Services for the Libraries of the Faculty of Philologies, Westfälische Wilhelms-Universität Münster
Dr. Viola Voß is subject and liaison librarian for modern humanities and head of services for the libraries of the faculty of philologies at the university library of the Westfälische Wilhelms-Universität Münster. Her work focusses on collection management, subject-specific information... Read More →

Monday June 19, 2017 11:00am - 11:30am PDT
Aula Magna - ground floor Free University of Bolzano-Bozen

11:30am PDT

Measuring the impact of libraries


Developments in the economy lead to the fact that no institution will maintain a library just because it is «nice to have». We are expected to produce documented results which support the institution’s core activities. This means an increased focus on learning analytics in order to improve the services we offer and to prove our impact and significance to the institution.

In the presentation I will discuss what sort of statistics we have, what we need to produce, and how to use it. 

We have conducted a «traffic-counting» in one of our libraries which reveals important data on how the library is actually used.

We have installed «smiley» machines where users can register their degrees of satisfaction after using the localities. These show very high degrees of satisfaction. The ones registering discontent were the ones who were asked to leave at closing time!

Students all over Norway area able to take part in annual surveys to register their feedback on their studies. Our library registered just below the average here, which is explained by responses from students on a campus without library.

In the autumns of 2016, owing to the need for more documentation, we carried out a survey amongst the 24.460 students at the university.

669 replies to the survey, a response rate of 3,7 %. Regarding gender and faculty, we found a slight overrepresentation of women and library students.

The survey consisted of three parts, including the library as a physical entity, the internet library and a section about teaching and learning.

The survey gives us data on the use of the library premises, how many and how often, and how the users evaluate the premises. We also got data on how they are using the library, and their evaluation on material and staff. The surveys documents the use of the internet-library, their assessment of guidance, courses and teaching. The most important data comes from the users that do not use the library.


Lars Egeland

Director, Library and Learning center at Oslo and Akershus University of Applied Sciences
Lars Egeland, director for Library and learning center at Oslo and Akershus University of applied sciences. Vice-President of the Norwegian Library association. Former Member of Parliament in Norway. Former Director of Information Department at the Norwegian Authority for Archive... Read More →

Monday June 19, 2017 11:30am - 12:00pm PDT
Aula Magna - ground floor Free University of Bolzano-Bozen
Tuesday, June 20

9:00am PDT

Integrating Research Data Management Services into institutional workflows: a South African perspective

Research Data Management services are being implemented by academic and research libraries in support of university research activities globally. In South Africa, some libraries are beginning to provide frameworks for these services with some degree of successes and challenges as policies are being formulated, infrastructure being setup, library staff being trained and awareness and advocacy campaigns being held with academic staff and researchers. Challenges being faced include availability of resources and infrastructures and limited data management skills among library staff. This paper reports on how the library at Cape Peninsula University of Technology (CPUT) is developing and integrating research data management services into institutional research workflows. The paper includes issues that are driving eResearch at the institution and how requirements of researchers in the field of biomedical research have been used in a pilot eResearch project. The report also details how the university library is using these user requirements to develop tools such as data management plans, electronic laboratory journals and systems for integration with institutional research workflows. The paper further outlines how an international collaborative approach has assisted the library to participate in the development of an open source platform for the management of the full research cycle in support of research data management. It concludes with how further skills development within the library is being undertaken to support data services and some of the likely challenges for further development of the services.


Elisha Rufaro Chiware

Director, Cape Peninsula University of Technology Libraries
Dr. Elisha Chiware: is the Director of Cape Peninsula University of Technology Libraries in Cape Town, South Africa. Elisha is also the current Secretary of IATUL (International Association of University Libraries Board). Dr. Chiware has worked in libraries and library and information... Read More →

Tuesday June 20, 2017 9:00am - 9:30am PDT
D1.03 - 1st floor Free University of Bolzano-Bozen

9:30am PDT

Library Services in a National Research Information Framework

The Strategic Science Investment Plan 2017 – 2024 from the New Zealand Government includes a strategic five-year plan for improving the quality of data on the country’s research system. A key action in the Research, Science and Innovation Domain Plan is to create a National Research Information System for New Zealand (NRIS). The NRIS will link data on researchers, their projects, outputs, funding sources and end-user collaborations. The implications for New Zealand higher education institutions is that, over time, research organisations will need to meet the minimum standards that define the Domain Plan. New Zealand university libraries have contributed significantly to achieving this. We outline the introduction and development of the framework for the national research information system in New Zealand and examine the approach taken and outcomes expected.

While the development of a national framework has enabled university libraries to contribute to institutional infrastructure, the main focus of this paper is the development of a programme of change carried out at the University of Otago Library to support Researchers and the University. Library support for the building blocks required for the national research domain plan are considered in this paper. We explore an example from the University of Otago and consider the Library’s contribution to framing the requirements of an institutional Research Information Management System that will inter-connect with the national reporting infrastructure.

The use of ORCID identifiers is central to realising the establishment of the NRIS and there is commitment from the Government to support the use of ORCID ID as a common researcher identifier across New Zealand’s research and science system. Within the New Zealand universities, support for the establishment and administration of an ORCID national consortium has been carried out by their libraries. Examples of support for the implementation of ORCID across New Zealand Universities are provided.

We consider the implications for the University of Otago Library and the organisational changes implemented in response to institutional and national initiatives. The University Library has developed a programme to extend the research support services it provides. A new unit has been created to deliver research data management services, advise on eResearch initiatives and provide assessment on the impact of research activities.

Operational planning was carried out to define the strategic priorities and the outcomes the Library expected. An engagement plan was developed which aligned the Library’s activities with the University’s Research Action Plan. This paper provides an example of planning and developing a library response to the need for research support and information on the skills and competencies sought for this new unit and the staff development plan put in place by the Library.


Howard Amos

University Librarian, University of Otago
Howard is the University Librarian at the University of Otago in New Zealand. He has over 25 years’ experience working for library software companies and as a practicing librarian developing library digital services. He represents New Zealand University Libraries on the Australasian... Read More →

Tuesday June 20, 2017 9:30am - 10:00am PDT
D1.03 - 1st floor Free University of Bolzano-Bozen
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